Question 1

What makes Hair by Tonileigh different?

Accepted Answer

We specialise in bespoke, one-on-one colour services in a calm, private salon environment. Every appointment is tailored to you — with a focus on preserving hair integrity while delivering natural, low-maintenance results.

Question 2

Do you offer consultations before booking a service?

Accepted Answer

Yes. All services begin with a personalised consultation to assess your hair, discuss your goals, and create a tailored plan that suits your lifestyle, hair type, and desired outcome.

Question 3

What is “Lived-In Colour”?

Accepted Answer

Lived-in colour is a modern, low-maintenance approach to hair colouring that enhances your natural tones and allows for a softer grow-out. It’s perfect for those who want effortless, dimensional colour with minimal upkeep.

Question 4

What is grey blending?

Accepted Answer

Grey blending is a technique that softens and blends grey hair with your natural colour, creating a seamless and sophisticated look without harsh lines or high maintenance.

Question 5

What does the Colour Correction service include?

Accepted Answer

Our Colour Correction service is a comprehensive transformation designed for clients needing a significant colour change or to correct past colouring. It includes a full consultation, customised colour application, and treatments to maintain hair health.

Question 6

Do you offer hair extensions?

Accepted Answer

Yes. We offer premium weft hair extensions that can be added to any colour service. We provide custom packages based on the desired amount of hair, starting from 50g to 200g.

Question 7

How do deposits work?

Accepted Answer

All bookings require an online deposit to secure your appointment. The deposit amount varies by service and is deducted from your final bill. Deposits are non-refundable but can be transferred with sufficient notice.

Question 8

How should I prepare for my appointment?

Accepted Answer

Please arrive with clean, dry hair unless advised otherwise. Avoid heavy product build-up, and bring photos or inspiration if you have a particular look in mind.

Question 9

What if I need to reschedule or cancel?

Accepted Answer

We understand that things change. Please give at least 48 hours’ notice to reschedule your appointment. Cancellations made with less notice  will result in a full cost of service charge!